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Delivering a Continuous Test Process Improvement Assessment

TQA-CS001

Challenge

A large Government Utility was seeking the services of a highly experienced Senior Test & Quality Assurance consultant to deliver a Test Governance Framework. The key objective of this was to standardise the organisation’s test processes and formalise the strategic methodology in the practice of testing. It was believed that done right, this would minimise clinical, functional and administrative risks. TQA Consulting were engaged to define, establish and implement a Test Governance Framework for the Utility.

Approach

The Test Governance Framework delivered was based on proven testing principles and practices formed from industry recognised and accepted quality assurance practices that closely aligned with the Utility’s applied Project Management Framework.

The project was delivered in two (2) Stages;

Stage 1 – Establish and Implement Priority Test Governance Framework Artefacts

TQA focused on identifying and developing the test artefacts required to complement the overarching test governance framework’s associated policies, principles, standards,methodologies and processes.
Documents developed and delivered during this stage included;

  • Test Policy
  • Test Strategy
  • Defect Management
  • Test Templates
  • Test Plan (including Master & Test Level/Type)
  • Test Summary Report
  • Test Closure Report

Stage 2 – Delivery, Education and Promotion of the Test Governance Framework

We concentrated on the delivery, education and promotion of the Test Governance Framework across the Utility. The approach for this stage was to:

  • Establish a working party and document its objectives to maintaining the TestGovernance Framework
  • Development of a complete implementation, education and training program